We ask that you please inform us if you or a family member whom you reside with has traveled to a country labeled as Level 2, 3, or 4 risk by the CDC.
More information about these levels can be found by visiting the Center for Disease Control’s website: https://wwwnc.cdc.gov/travel/notices
We ask that you wait 2 weeks after your/their return home before coming in for your next scheduled appointment. Regardless of travel, if you don’t feel well or have a fever, please consider rescheduling.
Keeping Our Clinics Safe
Here are some tips on how we can keep each other safe:
- Handwashing is your best self-defense against the spread of germs. When soap and water are not available and hands are not visibly dirty, use at least a 60% alcohol-based hand sanitizer.
- Please stay home if you are not feeling well, especially if you have a fever, are coughing or sneezing, or are experiencing shortness of breath. If a patient shows up with symptoms, the clinic team will work with them to reschedule.
- Be vigilant. If you have traveled to any of the countries where there are outbreaks of the virus, please follow guidance from the CDC website and our Travel Guidelines.
Here are actions we are taking to keep our clinics clean and safe:
- Equipment will be wiped down after EVERY use with antibacterial wipes/sprays
- All surfaces that patients or staff may touch including door handles, countertops, seating, pens at sign-in, bathroom and all other common areas will be disinfected regularly
- Treatment tables will be 6 feet apart
- Team members will wash their hands often with soap and water for at least 20 seconds, particularly after going to the bathroom, before eating, and after blowing their nose, coughing or sneezing
- Clinics will have hand sanitizer available at the front desk and in the treatment areas
- Any PHOENIX team members who are ill will be asked to stay home
- We will maintain social distancing at all times between patients in the clinic
- Caregivers that are bringing a patient to the clinic should wait in their car or come back when the appointment has ended unless necessary (i.e. minor requiring a guardian or for assistance needs)
- When possible, we will treat patients in private rooms to increase social distancing
- Any patients that have underlying health issues (i.e. diabetes, respiratory problems, etc.) will be seen in a private room away from other clinicians and patients
- All patients should be self-screening before entering the clinic and our PCCs will perform a secondary screening during the check-in process